Effective Date: 06/11/2025
1. Introduction
This Privacy Policy outlines how we, Olive Grove by The Sea – Fotini Dimitrea, collect, use, and protect personal information through www.olivegrovebythesea.com. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other relevant European laws.
2. Data Controller
The Data Controller responsible for your information is:
- Business Name: Olive Grove by The Sea – Fotini Dimitrea
- Address: Ritsa Beach, Kardamyli, Mani Peninsula, 24022
- Email: olivegrovesea@gmail.com
3. Data We Collect
We collect the following categories of personal data:
- Personal Identification Data: Name, email address, phone number, and address.
- Booking Information: Details related to reservations and bookings, including dates, preferences, and special requirements.
- Payment Information: Transaction details. Payment processing is managed by a third-party payment provider, and we do not store your card details.
- Technical Data: IP address, browser type, operating system, and device information.
- Cookies and Tracking Data: Information collected through cookies and other tracking technologies to enhance your browsing experience.
4. How We Use Your Data
We use your data to:
- Provide and manage our services, including accommodation bookings.
- Process transactions and send booking confirmations.
- Improve our website and personalise user experience.
- Send relevant communications about our services, promotions, and updates (with your consent).
- Comply with legal obligations and resolve any disputes.
5. Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes.
- Contractual Necessity: To fulfil the terms of your booking.
- Legal Obligation: Compliance with legal or regulatory requirements.
- Legitimate Interests: To enhance our services, maintain our website, and protect against potential fraud or misuse.
6. Sharing Your Data
We may share your data with:
- Service Providers: Third-party companies providing essential services (e.g., payment processors, IT support).
- Legal Authorities: If required by law, to comply with legal obligations.
- Business Transfers: In the event of a merger, sale, or acquisition of our business.
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law. Booking and transaction data may be retained for a minimum of [X years] for tax and legal reasons.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: Obtain a copy of your personal data.
- Right to Rectification: Request correction of any inaccurate data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restrict Processing: Limit processing of your data.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to the processing of your data for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at olivegrovesea@gmail.com.
9. Cookies
Our website uses cookies to enhance your browsing experience, personalise content, and analyse site traffic. You can manage your cookie preferences through your browser settings or use our [Cookie Consent Tool, if available]. For more details, please see our [Cookie Policy, if separate].
10. Security
We take reasonable security measures to protect your data from unauthorised access, alteration, or destruction. However, no internet-based service is entirely secure, and we cannot guarantee absolute security.
11. International Transfers
We store your data within the European Economic Area (EEA). Should we need to transfer data outside the EEA, we will ensure that appropriate safeguards are in place, such as standard contractual clauses.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Any updates will be posted on this page with an updated effective date.
13. Contact Us
For questions about this Privacy Policy or data handling practices, please contact us at:
- Email: olivegrovesea@gmail.com
- Postal Address: Ritsa Beach, Kardamyli, Mani Peninsula, 24022